Frequently Asked Questions

Everything you need to know about working with ACE Services — from repairs and maintenance to rentals, parts, and service coverage.

General Service Questions

What services does ACE Services provide?

We provide air compressor repair, preventative maintenance, installations and system design, rentals, parts, and air dryer, filtration, and controls service. We're a full-lifecycle compressed air provider.

How long has ACE Services been in business?

Over 50 years. We've been providing compressed air solutions across North Florida and Southeast Georgia since the 1970s

Do I need to buy equipment from ACE to get service?

No. We service every major brand of air compressor, regardless of where it was purchased. Our multi-brand expertise is one of the things customers value most.

How do I request service or get a quote?

Call us at 904-378-0280, or visit our contact page to submit a service request online. We respond to all inquiries within one business day.

Repairs

What types of compressors do you repair?

Rotary screw (oil-injected and oil-free), reciprocating, centrifugal, scroll, and portable units. We also repair air ends, motors, control panels, and piping systems

Do you offer emergency repair service?

Yes. We provide emergency compressor repair across our entire service area. Call 904-378-0280 and let us know the urgency — we'll dispatch accordingly.

How fast can you get to my facility?

Emergency calls typically receive same-day dispatch. Standard service visits are scheduled within 1-3 business days.

Do you repair on-site or do I need to bring my compressor to you?

Most repairs happen on-site at your facility. For major rebuilds or extensive work, we may transport the equipment to our shop.

Maintenance Questions

How often should my compressor be serviced?

Most industrial compressors should be serviced at least quarterly. Facilities with high run hours or harsh operating conditions may need more frequent service.

What does a typical maintenance visit include?

Oil and filter changes, belt inspection, air end checks, separator replacement, leak detection, electrical checks, temperature and pressure monitoring, and a full written report.

Can you build a custom maintenance schedule?

Yes. We assess your equipment, operating hours, and environment to create a program tailored to your facility — not a generic service interval.

Rentals

What size compressors are available for rent?

We rent compressors from 10HP to 400HP, along with air dryers from 100 SCFM to 5,000 SCFM.

How does rental delivery work?

We deliver, connect, test, and commission the rental unit at your site. When the rental period ends, we pick it up. You don't need to handle logistics.

Can I rent a compressor on short notice for an emergency?

Yes. Emergency rentals are common. Call us and we'll get a unit moving to your facility as quickly as possible.

Installations

Do you design compressed air systems from scratch?

Yes. We perform site surveys, demand assessments, and full system design — including compressor selection, piping layout, air treatment, and controls.

Can you upgrade or retrofit my existing system?

Absolutely. We regularly add capacity, replace aging equipment, install new piping, and integrate better controls into existing systems.

Do you install compressed air piping?

Yes. We install aluminum piping systems that are lightweight, corrosion resistant, and modular for future expansion.

Brands & Equipment

What brands do you sell?

We are authorized dealers for Hertz Kompressoren, Sauer Compressors, Saylor-Beall, and Mattei.

What brands do you service?

We service all major brands, including Ingersoll Rand, Atlas Copco, Sullair, Quincy, Kaeser, Elgi, Chicago Pneumatic, FS Curtis, Boss, Kaishan, Gardner Denver, and more.

Can you help me choose the right compressor?

Yes. We evaluate your air demand, pressure needs, duty cycle, environment, and growth plans to recommend the best-fit equipment — not just the most expensive one.

Service Area

Where do you provide service?

We cover all of Northern Florida and Southeast Georgia. Core service areas include Jacksonville, St. Augustine, Gainesville, Orange Park, Lake City, Palatka, Fernandina Beach, Palm Coast, Daytona Beach, Ocala, Brunswick GA, Savannah GA, Kingsland GA, and Valdosta GA.

Do you charge extra for service outside Jacksonville?

Travel charges may apply for locations outside our immediate Jacksonville area, but we serve the entire North Florida and SE Georgia corridor regularly. Call us for specifics.

Do you service facilities in Georgia?

Yes. We provide full service — repair, maintenance, installations, and rentals — in Southeast Georgia, including Brunswick, Savannah, Kingsland, St. Marys, and Valdosta.